1. Introduction

Welcome to the official website of Anahata by Raintree Developers (“we”, “our”, “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website.

This Privacy Policy explains how we collect, use, store, disclose and protect your information when you visit our website, submit an enquiry, request a site visit or interact with us through our digital platforms.

By using this website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will seek it in the prescribed manner.

2. Information We Collect

We may collect the following categories of information when you interact with our website:

Personal Information

• Full name
• Mobile number
• Email address
• Residential location or city
• Property preferences, budget range and other details voluntarily shared through enquiry forms
• Any additional information you provide when contacting us

Technical Information

When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, operating system, pages visited, referral source and browsing activity, subject to applicable law and your privacy settings.

Cookies and Similar Technologies

We may use cookies, pixels and similar technologies to understand website usage, improve website performance, measure advertising effectiveness and provide a more relevant browsing experience.

3. How We Use Your Information

The information collected may be used to:

• Respond to enquiries about Anahata and its offerings.
• Schedule site visits, property tours or consultations.
• Share project details, brochures, pricing information and availability updates.
• Communicate with you regarding your expressed property interests.
• Improve our website, services and user experience.
• Measure the performance of marketing campaigns and advertisements.
• Maintain website security, prevent misuse and comply with applicable legal obligations.

We will process your personal information for specified and lawful purposes, in accordance with applicable data-protection laws.

4. Communication and Marketing

If you enquire about Anahata, we may contact you through telephone calls, SMS, email or messaging platforms to respond to your request and provide relevant project information.

Where required, we will obtain your consent before sending promotional communications. You may withdraw your consent to marketing communications at any time by using the unsubscribe option, where available, or by contacting us using the details provided below.

Withdrawing marketing consent will not affect communications necessary to respond to an active enquiry or fulfil a legal obligation, where permitted by law.

5. Sharing of Information

We do not sell your personal information to third parties.

We may share your information with the following categories of recipients, where necessary for the purposes described in this policy:

• Service Providers: Website hosting providers, technology partners, customer relationship management (CRM) platforms and communication service providers.
• Marketing and Analytics Partners: Advertising platforms, analytics providers and digital marketing agencies that help us measure campaign performance or manage enquiries.
• Sales and Project Representatives: Authorised personnel or representatives who assist with property enquiries, consultations and site visits.
• Professional Advisers: Legal, accounting, compliance or other professional advisers where necessary.
• Government and Regulatory Authorities: Where disclosure is required by law, regulation, court order or a lawful request from an authorised authority.

Where appropriate, we take reasonable steps to ensure that third parties handling personal information on our behalf are subject to suitable confidentiality, security and data-protection obligations.

6. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Enable essential website functionality.
• Understand visitor behaviour and website traffic.
• Measure advertising and campaign performance.
• Improve the relevance of website content and marketing.

You may manage cookies through your browser settings and, where available, our website's cookie preferences tool. Disabling certain cookies may affect some website features.

Where consent is required for non-essential cookies or tracking technologies, we will seek the necessary consent before activating them.

7. Data Storage and Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

These measures may include access controls, secure systems, restricted data access and appropriate safeguards with service providers.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including responding to enquiries, managing prospective customer relationships, complying with legal requirements and resolving disputes.

Where personal information is no longer required for these purposes, we will take appropriate steps to delete it or otherwise dispose of it securely, subject to applicable legal requirements.

9. Your Rights and Choices

Subject to applicable law, you may have the right to:

• Request information about the personal data we process about you.
• Request correction or updating of inaccurate or incomplete information.
• Request deletion of personal information where applicable.
• Withdraw consent where processing is based on consent.
• Raise a grievance or complaint regarding the handling of your personal information.
• Exercise any other rights available under applicable data-protection laws.

To exercise these rights, please contact us using the details in the Contact Us section. We may need to verify your identity before processing your request.

We will respond to requests in accordance with applicable legal requirements.

10. Third-Party Websites

Our website may contain links to third-party websites, social media platforms or external services. These websites operate independently and may have their own privacy policies and terms of use.

We are not responsible for the privacy practices, security or content of third-party websites. We encourage you to review their privacy policies before sharing personal information with them.

11. Children's Privacy

This website is intended for individuals seeking information about the Anahata real estate project and is not designed to solicit personal information directly from children.

Where applicable law requires parental or lawful guardian consent for the processing of a child's personal data, we will comply with the relevant requirements.

If you believe that a child has provided personal information through our website in circumstances where such collection was not appropriate, please contact us so that we can review the matter and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technologies or applicable laws.

Any revised version will be published on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, requests or grievances regarding this Privacy Policy or the handling of your personal information, you may contact us at: